Terms and Conditions
Deposits, Cancellations or re-
48 hours prior notice policy
If you have paid the full amount for your cat(s) stay but then need to cancel we will refund the full amount minus the deposit amount as long as you have given us 48 hours prior notice to the boarding start date.
Please note if 48 hours prior notice is not given we will not refund any amounts back to you.
Once your deposit has been received your booking is secured. However, Crayside Cattery reserves the right to charge an administration fee of £20 per cat, per booking for any cancellations or re-
We charge from the day your cat comes in until the day they go home (inclusive).
Prices are subject to revision when necessary, however, once booked and deposit paid the price will not change for that booking.
Monday to Friday : 8.30am-
Belongings – we provide bedding, food and water bowls, litter trays (woodchip litter) but encourage you to bring something from home that your cat(s) will recognise. However, we will not be held responsible for any damage/loss to anything that you bring in from home.
Please ensure you are in agreement to the above Terms and Conditions and information on our website pages before booking
Thank you and we all look forward to seeing you and taking care of your cat(s) here at Crayside Cattery